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Hello community members, I’m looking out for a solution to create Custom Fields in Integration with Mautic for WooCommerce plugin. I have downloaded the free version of the plugin and the installation is all done. However, while creating the Custom Fields, it showed an error that “Something went wrong, Please try again later”. I’m not able to figure out what went wrong.
Hello,
If you’re facing a similar error again and again while creating custom fields, this could be because of the Mautic configuration and permission setup on the server like one of the “annotations” folders on Mautic should be writable in order to make custom fields.Try resolving it by following the steps below –
Navigate to the folder where the Mautic has been set up and follow this path:
For Mautic Version 2.x – path -to-mautic/app/cache/prod/ and make the annotation file writable. Set the permission as 777.
For Mautic Version 3.x – path -to-mautic/var/cache/prod/ and make the annotation file writable. Set the permission as 777.After this, clear the Mautic cache. Go to the /app/cache folder and delete all the existing files from that folder. To create the backup of all the cache files, you can also rename the cache folder as cache_backup.
For more information, check out the product documentation.
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