June 22, 2021 at 12:09 am #656
Product which is not allowed to purchase through points, still can be bought by points. I used the setting below:
When I go to shopping cart and to checkout I can still use my points to buy such product.
<div class=”notranslate” style=”all: initial;”></div>June 22, 2021 at 4:38 am #661
Welcome to the community!
First of all, thank you for using our plugin. The setting you have described works with “Product Purchase Through Points”. You can find this setting under WooCommerce > Points and Rewards > Product Purchase Through Points.
From here you can enable the setting and set the conversion rate for purchasing the product through points.
If you don’t want a customer to purchase a specific product using the points, then you can place the restriction from the product edit page.
I hope this helps. 🙂June 22, 2021 at 9:07 pm #683
I used to learn Spanish some time ago 😉
Back to our topic… Let me describe what I currently have. I enabled the setting which you advised:June 22, 2021 at 9:08 pm #684
Then, I configured the product which is not allowed to purchase using the points (I already sent the screenshot in my first post).
Going to shopping cart… I’m able to apply my points and discount the product.
Am I missing some other option which I should enable/disable?
Thanks for your support!
MarekJune 23, 2021 at 5:36 am #686
When you enable the setting, that I had described above then the customer will get an option on the product page to purchase the product using points.
To redeem points over a cart page, we have provided a setting under WooCommerce > Points and Rewards > General Setting > Redemption settings.
Both are different ways to redeem the points while purchasing a product over the shop.June 23, 2021 at 9:13 am #691
I see, but I would like to prevent some of the products from buying using points. I thought the setting “Do not allow to purchase through points” will do that. I’m still able to buy the product using points with such setting enabled.June 24, 2021 at 4:46 am #704
If you are using the setting “Redemption Over cart sub-total” setting for redeeming the points then you can’t prevent the products from being purchased using points. If you want to limit this option then you can use the “Product Purchase through Points” settings.June 24, 2021 at 6:19 pm #715June 25, 2021 at 4:29 am #717
Marek, I’ll be closing this thread. If you face any more issues or have a general query you can create a new topic.
Also, do follow our Announcements section. We’ve launched some free new plugins for the WooCommerce store owners. Do check them out.
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