September 1, 2021 at 6:20 am #1615AthenaParticipant
How can I keep the customers interested in continuous shopping from my store? I’d like to learn more about eCommerce loyalty programmes, what features I should include, and how they can help my business? Just something that is practical for a small eCommerce store.September 3, 2021 at 12:19 pm #1661elianaParticipant
It is great to provide customers with rewards based on the acts they perform, and those are standard and special too. People generally forget about huge eCommerce businesses let alone the small ones immediately after surfing. So, it’s important to follow a few practises when it comes to engaging users.
Loyalty programs give them a reason to return to your store, however small it might be. Nobody wants to let go of those extra points they receive on any purchase. If you want to be more precise you can consider the following instances where you can offer them points:
*When user signs up
*When a user makes a purchase. You can increase the number of points with the amount they spend on your store.
*Points on leaving product review
*When it’s your user’s birthday. Yes, it matters.
*When any of your users refers a new customer to your store.
These actions bring in more traffic and purchase for sure.September 4, 2021 at 7:46 am #1675ArianaParticipant
I totally agree with the points that you have mentioned, the customer always feels delighted whenever they are rewarded with points or gifts and in turn these rewards and points urge them to buy more from your store, thereby increasing the customer engagement of your store.
But I have one doubt there are numerous plugins in the world of WordPress/WooCommerce but to choose the best one is making me confused?
Could you help me with some plugins that can help me to set up a system of loyalty points to delight my customers?September 4, 2021 at 9:41 am #1678LosPollosModerator
I’m glad that you asked that. So at MakeWebBetter, we’ve developed an all-one solution exclusively for WooCommerce merchants – Points And Rewards For WooCommerce.
We’ve developed this plugin with the motivation to increase customer retention, customer lifetime value, and purchase frequency. The prominent features of the plugin are:
- Reward extra points to customers on their birthdays or other special occasions.
- Provide reward points when shoppers make their first purchase.
- Merchants can give customer referral points for referring your products and services to other potential shoppers.
- The plugin adjusts points and rewards makes automatic adjustments in situations of refunds and cancellations.
- With Points And Rewards, you can create a tier-based reward program to give membership benefits.
Points And Rewards For WooCommerce understand how important are loyal customers for business owners and with this solution you can:
- Increase lifetime customer value.
- Skyrocket conversions.
- Boost customer retention
- Make use of referral marketing to its fullest.
You can check out the plugin here:
I hope this helps. 🙂
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