[Brian]

Yes, Of course CRM will surely help your B2B in managing your data, and customers efficiently. With the help of it, you can easily segment your customers, send marketing campaigns, analyze your performance metrics, and convert leads into customers.

Precisely it will help your B2B business to handle large amount of data, creating deals, managing orders, bills, and analyzing your growth parameters.

 

[Brian]

Hey, that’s quite simple. While generating electronic invoices you must include the following –

• Company details like logo, company address, and contact number
• Invoice number
• Details of Products/services
• Disclaimer or Thank You message
• Your Terms and Policies (in rief or specific to invoice)

These are the basic requisites for generating e-invoices. The good thing is that you can make use of Invoice templates to generate your invoices instead of creating them singularly every time.

[Brian]

Product Filters are a great way by which your customers can easily sort out the products based on their requirements. Adding the functionality of product filters on your store not only helps the customers to search the products quickly based on their interests but also improves your overall store experience. So, you can go for the MWB Product Filter For WooCommerce free plugin that will help you set up product filters functionality along with features like custom loading, filter widget, and much more.

So, if you want to download the free plugin, click here.

And if you want to know how easily you can set up the plugin, click here.

[Brian]

Coupon Referral Programs can be a great option to delight your customers by providing them with coupons and urging them to shop more. The Coupon Referral Program can help you to get more sales as the users also get rewarded for the activities like sharing the referral link on social media platforms and also through emails.

So if you want to add a referral program, you can choose Coupon Referral Program by MakeWebBetter, it is a complete solution to all your needs starting from sign-up rewards to social sharing rewards. The plugin also comes with features like deciding the coupon amount, coupon type, referral link sharing, coupon reporting, and many exclusive features that will definitely help you to boost your WooCommerce store engagement, ultimately helping you to get increased sales.

For more details, click here.

[Brian]

Managing a multi-vendor marketplace is a bit different than managing a normal WooCommerce store as there are three members involved in it – Seller, Vendor and Admin.  And, all the process needs to be well communicated between the three.

So, when it comes to the refund and exchange in such marketplace, there is always a need of dedicated solution.

Luckily, there is one such plugin “WooCommerce RMA for Dokan“, built by MakeWebBetter, in partnership with Dokan.

Here is why its a perfect solution for RMA management for Dokan marketplace

1. It streamlines the overall refund, exchange, cancel order process.
2. It allows customers to send cancel request for individual products instead of whole order cancellation.
3. It has wallet feature, so vendor can refund the amount in the wallet easily
4. All the three members of the marketplace are well informed using email based notifications.
5. other essential settings are there as well.

Overall, this plugin can prove to be a good RMA solution for your Woo-Commerce based Dokan multi-vendor marketplace.

[Brian]

Hello @Joseph Laurel,

Adding a product enquiry button greatly helps as it helps the users or customers of your online store to ask pre-sale queries related to the products. It will also assist you to capture quality leads by collecting the user data with the help of an enquiry form which ultimately helps you to nurture the customers and convert them into your delightful customers.

So, if you want to add an enquiry button to your online store, you can go for the Product Enquiry For WooCommerce plugin, a plugin that will assist you to add an enquiry button on your online store. Moreover, this plugin comes with the features like: customize the product enquiry button, customize an enquiry form, select enquiry button location and numerous features that will help you to customize an enquiry button and enquiry form.

To know more about the features and working of the plugin, Visit here:

If you want to know how to Set up the Product Enquiry plugin, click here:

[Brian]

Hi, HubSpot’s Service Hub will be the best tool for you in such a case. It offers automated customer service with which you can easily handle your customer data, solve customers queries and provide remarkable experience to them.

It helps to:

• Connect your data, integrate your data with Jira and Slack
• Automate the customer services and resolving tickets
• Put all the customer’s feedback data in one place. You can instantly take action on customer response
• Align marketing, sales and services. It provides conversation routing and workflows so that you can easily assign tasks for your team. You can set your reminders and trigger notifications

[Brian]

Couldn’t you take payment and then reimburse the customer if they aren’t approved?

[Brian]

Good question Josephine !

Yes, “Add to Cart” is an universal button for every store, and it cannot be ignored at any cost. So, we are not going to debate about  “Cart”. But yes, talking about ” save for later” button; in my opinion, save for later only saves it for you so that you can purchase it later.

However, Wishlist extends its approach to new feature as well!

Wishlist is about “LIST OF PRODUCTS” that you customers wish. But save for later is about “INDIVIDUAL PRODUCT” that customers cannot purchase immediately and save it for later.

Wishlist is about engagement with products and save for later is more about conversion of that particular products.

Here are some additional feature that the customers get with Wishlist

1. Invite collaborators to your Wishlist.
2. Share Wishlist on social media
3. Create and add as many Wishlist as you want.
4.  Add notes on products.
5. Proceed to purchase from Wishlist.

So, its kind of different from the save for later feature. However, that doesn’t’ mean you should use Wishlist instead of save for later. Save for later and Wishlist have their own importance and it depends on store owners, what works for them and what doesn’t works.

Hope that makes sense.

[Brian]

Hello, to apply coupons using the URL, you can either use the specific functionality plugin or you can go for the plugin that can help you with more features. Regarding your query, you can use Advanced Coupons for the WooCommerce plugin. It has the option to apply coupons using the URL directly. It also has the option to hide/show the apply coupons field on the cart/checkout page.

If you opt to use this plugin, you just need to go to the backend settings and select the option – “Allow Coupons to apply through the URL”. You can check more about its functionality here.

Hope it helped you!

• This reply was modified 1 month, 1 week ago by Brian.

[Brian]

Avai, I think this topic needs a good discussion, as it’s an umbrella covering the majority of the businesses out there.

And, I like what Athena said “Stay true to your users and support them even if they are not buying right now” and that’s what needed not after the COVID crises but even before the and even much after it

“Business is a community where people are ready to pay you much much more, if you could give them solution in-place of that much money.

And, its more like starting to give value to your customers until and soon they are ready to pay.

Now, lets talk about the original question!

How to keep the interaction alive with customers after the covid crises.

I would suggest to setup up a C-H-A-T-B-O-T for your business for Messenger, or WordPress website and other chatting platforms. Because there is a good rush coming in the online world after covid and therefore, you may get a high influx of customers.

Chatbots make it easy though automation, and they follow your words and intelligence, so you could speak to your multiple clients through chatbots round the clock. Get on live chat whenever needed and broadcast, and many many other things.

There could be other ways to community to the customers like regular blog post, social media and live sessions. Let’s see what others say!

[Brian]

Your concern is right. There are often attempt to hack or trick the algorithm to cheat and win the spin-wheel. However, I am also of the opinion that it’s not too frequent.

Here are the reason why I think it’s not too often: The offer or awards is not often too expensive that smart people put their extra brain into it. People are simply too busy to invest their time in it.

However, I had came across one such plugin where it check robots to avoid any code-based cheating. The human check captcha. It called WP Roulette Wheel. But the pain point is, this plugin is not too often updated hence, had some error while using it.

Also, I would like to see the captcha check in the “Discount Win Wheel for WooCommerce” Plugin in future update, as its really important to have good security against all cheat, even no cases are encountered.

[Brian]

A spin-to-win popup game works on the concept of gamification. Essentially, we are using a game-like element for non-gaming activities. In this case, we are using a game to sell our products and services.

By nature’s design, humans are inclined to compete in game-like environments to earn rewards. That’s why gamified popups always succeed in engaging website visitors.

You can add a spin-to-win game on your WooCommerce or WordPress website using the
Discount Win-Wheel for WooCommerce plugin . It allows your customers and guest users to test their luck and win a discount coupon on a successful spin.

It also works as a lead capture tool because users are required to enter their email addresses to spin the wheel. Moreover, every segment on this discount wheel and the elements of discount win-wheel popup are customizable.

You can decide the color, placement, rewards, and even select a cheat segment where the wheel pointer will always stop.

[Brian]

To ensure that you’re surfacing all of the essential keywords that should be in your content plan and search marketing, you should employ keyword tools. Even the most effective technologies are rough estimates of traffic volumes.

You can get an idea of where keywords are in relation to each other if you utilize the same one for all your research. None of them have the level of data that Google does, thus none of them have a true understanding of the figures that Google has. When compared to other data from the same source or from other sources, a keyword research tool is used to hunt for potential keywords. We’d all be wealthy if free tools provided correct facts.

However, paid tools do help you to an extent that they measure the exact volume of the keyword. You can search for competitors by domain name or by industry or services offered. You may use Ahrefs to examine what other people are ranking for on organic keywords, as well as to see what backlinks you have and whether any of them are broken. Above all, here are a few free keyword research tools for you:

• Keyword Generator
• Google Trends
• Keyword Sheeter
• Answer the public
• Bulk Keyword Generator
• SEMRUSH free version- keyword magic tool
• Also Asked

• This reply was modified 2 weeks, 1 day ago by LosPollos.

[Brian]

Yeah sure, you can check out Google Search Central’s article on infinite scroll search-friendly recommendations.

Hope this helps.

• This reply was modified 1 month, 2 weeks ago by Anees Ahmad.
• This reply was modified 1 month, 2 weeks ago by Anees Ahmad.

[Author]

Posts