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It is natural to have a high return rate in the clothing business as there are often size and color issues. However, wardrobing is also a popular practice in clothing business because customers purchase, use it in a party or function and return it back for refund.
So, first you need to figure out all the top reasons for product return. And, after that, you can cut down all the bad practice that is possible with some tools or procedures.
Suppose, a customer requests for product return because the product was damaged or the clothes was torn out, then ask for the picture.
If they are simply returning it because the color and size is different, make sure that they have defined the maximum number of days before which refund request is considered.
Further you can also set a minimum order amount for the order, and don’t accept order cancellation and refund if the order amount is less than that.
Also, try to refund the amount in the customer’s wallet. This amount can only be used in your store, hence only sincere buyers will request for refund and even the revenue is not lost.
The plugin that I use to do all of this is – WooCommerce RMA for Return Refund And Exchange. It’s good to start with its free version.
Hope this helps you control the high refund rate at your store.
Implementing infinite scroll on your shop page certainly enhances the browsing experience for your customers. Here are some eCommerce advantages of using an infinite scrolling set up on your website:
- Saves customers from clicking buttons to access content on your website.
- Scrolling has a lower interaction cost compared to pagination.
- Scrolling is a user-friendly alternative to pagination for customers that access your website using a mobile.
- If you want to improve user engagement infinite scrolling can be very helpful.
Infinite scrolling has huge benefits for online store owners but the only problem is that the search engine crawlers cannot approximate the manual user behavior. Therefore there are some best practices that you can follow to make infinite scrolling search engine friendly:
- Define each page component with help of a URL. This means whenever fresh content is loaded the URL should also change.
- Take the help pushState of HTML5 that is responsible for maneuvering the load process of web page content.
August 26, 2021 at 6:58 am in reply to: How can I allow shipping tax on subscriptions products? #1511
- This reply was modified 3 months, 1 week ago by Brian.
Selling subscriptions at discounts and not enabling shipping tax can sometimes lead to your product sold out at a very low price. But, if you use Subscriptions for WooCommerce Pro, you can easily enable shipping taxes on subscription products
1. Login to your WordPress Dashboard > Go to MakeWebBetter > Subscriptions for WooCommerce > Advanced settings
2. Switch the ‘Allow shipping cost’ option.
3. Save SettingsAugust 25, 2021 at 7:22 pm in reply to: How to engage customers for Out-of-Stock Products? #1504
Your concern is so valid. And, hopefully there is a way using which you can take orders(almost) for your out-of-stock products. It is possible by adding Wishlist functionality. All you have to do is install “Wishlist for WooCommerce Pro” and activate it.
Along with several other Wishlist features such as add Wishlist icon and button, select page, check Wishlist analytic, automated emails, etc. There will be a separate tab for “IN-STOCK NOTIFICATION”. Click on it, and you will see a setting in that panel where you need to type a message.
Write there “YOUR PRODUCT IS BACK IN STOCK, GO! GRAB IT”
Now, When your product is gone out of stock, it will still have an “Add to Wishlist” button. So interested customers can use this Wishlist button instead of the “Buy Now” button to save it to their Wishlist.
Here is the interesting part! Once that product is back in stock, the customers will automatically receive the message email that you have set in the backend panel. And, hopefully, few of them will return and purchase the product.
I hope it helped you to solve your queries. Maybe others have other solutions, hoping to hear more from others.August 19, 2021 at 3:17 pm in reply to: Is Floating Cart A Good Choice To Boost Engagement? #1417
There are many good plugins for engagement, like Wishlist plugin, ReferralCandy, Discount Win Wheel, etc. Floating cart plugin is one of those.
I have used the plugin that you mentioned in the question. I had found it on CodeCanyon marketplace. It was affordable and easy to set up. That dashboard was clean and simple with good features. The fly to cart feature was the best attraction I would say, customers will have.
After using this plugin I found that, there was an increase in the number of products added in the cart, visitors found that useful I guess, overall, the engagement has increased within a few weeks after installation.
So, yes. Floating Cart for WooCommerce is a good way to boost customer engagement, however, remember, it’s not the only way. Don’t forget to try other ways as well. If you face any query with installation and plugin setup, let me know, I will help you with it.
Actually Yes! I faced similar issue and then I found “WooCommerce RMA for Return Refund & Exchange” and hopefully it worked so fine, and fulfilling all the requirements you talked about — like it has refund feature, exchange, order cancellation, stock management, and even the wallet feature that you will find very helpful.
It’s compatible with WPML, so a multilingual thing is also possible. The only thing that might be challenging about this plugin is that it has so many features that it will take you little time to explore and understand the complete functionality and then only you can extract all potential it has.
Other might be aware of other solutions, so I welcome them to suggest if any.